What your clients get
- Prompt scheduling at the clinic closest to them
- A full exam with imaging when indicated
- Chiropractic, rehabilitation and physical therapy under one roof, with medical oversight
- Referral to specialists when their injuries call for it
What your office gets
- Detailed, consistent visit documentation
- Records and narrative reports on request with patient authorization
- A single point of contact for status updates
- A provider experienced in traumatic musculoskeletal injury
Refer a client
Call our main office and ask for the practice manager, or have your client request an appointment online and mention your firm.
What records can Spine Health & Wellness provide for a client's injury claim?
With your client's written authorization, we can provide visit notes, examination findings, imaging reports, care plans, progress reexaminations and itemized billing. Narrative reports summarizing history, findings, diagnosis and course of care can be requested. Tell us early what you need so documentation is organized from the first visit.
Records reflect what our providers found and did. We do not tailor findings to a case, and we cannot promise a particular diagnosis, prognosis or opinion. Clear, consistent records are useful precisely because they are clinical first.
If you need records sent on a schedule, such as at discharge or at set intervals during care, ask when you refer. A signed authorization that names your firm keeps requests moving.
- Initial evaluation with mechanism of injury and symptom history
- Orthopedic and neurological findings and range of motion measures
- Imaging reports and specialist referrals when ordered
- Reexamination notes and discharge summary
- Itemized billing statements
How do billing records affidavits work in Texas injury cases?
Texas Civil Practice and Remedies Code section 18.001 allows an affidavit about the reasonableness of charges and necessity of services, made by the provider or the person in charge of its records. Unless properly controverted, it can support those findings, but it is not evidence of causation. Deadlines apply, and counsel handles the filing.
Send affidavit requests to our office with the authorization and the date range needed. Allow time for records to be gathered and reviewed. Because the statute ties deadlines to events in the lawsuit, requesting early helps avoid a last minute rush.
What is the referral process for a new client?
Call our main office at (972) 556-5667 and ask for the practice manager, or have your client request an appointment online and mention your firm. Share the date of injury, type of accident, the client's main complaints, any known coverage, and which of our six North Texas clinics is most convenient.
If your client was seen at an emergency room or urgent care, send those records or ask the client to bring discharge papers. That history helps our providers avoid repeating tests and understand what has already been ruled out.
We ask about any prior injuries to the same body areas at intake. Knowing about earlier care up front leads to a more accurate record for everyone.
How do you coordinate with the attorney's office during care?
We keep a single point of contact for status questions and share updates with written authorization. Typical updates cover attendance, current care plan, reexamination findings, referrals to specialists and expected discharge timing. We ask that clinical questions go through the practice manager so the right provider can answer accurately.
Missed appointments and gaps in care can affect both recovery and how a record reads, so we let you know when a client stops attending, with authorization. We also tell clients directly why consistency matters for their recovery.
When a client needs care we do not provide, such as surgical consultation, we refer out and note the referral in the record.
After discharge, treating providers can often answer questions about the care they provided, subject to scheduling and applicable arrangements. We do not make promises about testimony, availability on specific dates, opinions or fees in advance. Contact the practice manager early with any request so it can be reviewed and scheduled appropriately.
Our role is treatment and accurate documentation for injured patients. This practice does not market independent medical examinations, peer reviews or other insurance side evaluations.
Which clients are a good fit to refer to Spine Health & Wellness?
Clients with neck pain, back pain, whiplash, disc related symptoms, headaches after a crash, and shoulder, hip or knee pain from car, truck, motorcycle, rideshare, pedestrian or fall injuries are often a good fit. Clients with suspected fractures, head injuries or other emergencies should be evaluated at an emergency room first.
Our team includes chiropractors, a physical therapist, a family nurse practitioner and a board certified medical director, so a client can receive chiropractic care, rehabilitation and medical oversight in one practice. When an injury needs pain management, orthopedic or neurological consultation, we refer out.
Clients who live anywhere from Fort Worth to Carrollton can usually find a clinic within a reasonable drive, which helps with consistent attendance.
What makes a treatment record useful to a personal injury attorney?
A useful record is timely, consistent and specific. It documents how the injury happened, the symptoms reported at the first visit, objective findings, a diagnosis, a care plan with goals, measured progress at reexaminations, and a clear discharge status. Our providers write notes with that clinical clarity, whatever the outcome of the claim.
Records are also more useful when they account for prior injuries, gaps in care and referrals. We ask clients about earlier treatment to the same areas and note it plainly. We do not change or supplement records to fit a case theory, and requests for amendments follow normal medical records rules.
Itemized bills should line up with dated visit notes. We keep billing and clinical documentation consistent so a records custodian can stand behind both. Corrections, when needed, are made as dated addenda rather than by altering earlier notes.
- Mechanism of injury recorded in the patient's words
- Objective measures repeated at reexamination
- Referrals and imaging orders documented with the reason
- Discharge summary with current status and any restrictions
Frequently asked questions
How do I send a records request to Spine Health & Wellness?
Can my client be seen at the clinic closest to their home?
Do you provide narrative reports for personal injury clients?
What should my firm send when referring a client?
Can our office get attendance updates while a client is in care?
Do your providers order MRIs or refer to specialists for referred clients?
Can a client with an earlier neck or back injury still be referred?
Can records be requested while a client is still in care?
This page is general information, not legal advice. For questions about a claim, talk to an attorney or the agency that handles your claim.